Terms and Conditions

covid safe

COVID-19 Updated terms:

In light of current circumstances our terms have been amended with regards to cancellations and rescheduling in the event of Covid-19 restrictions within NSW.

Interstate border closures do not apply to these Covid-19 amended cancellations and rescheduling terms and conditions, they apply for active restrictions within Sydney, NSW only.

Should you wish to cancel or postpone your charter, with no known government restrictions within Sydney, NSW in place, our standard cancelation policy is enforced.

If Sydney goes back into lockdown and a Government Order prevents the boat owner from providing the charter then you will be able to postpone your charter to a new date within 6 months. Dates are subject to availability, and relevant seasonal rates will apply.

Rescheduling the charter date needs to be provided in writing more than 14 days prior to the original charter date. Any date changes within 14 days of cruise date you will be charged for any food, drink and unrecoverable staffing costs.  

Terms and Conditions for The Per Person Packages

If you are booking a cruise on Silver Spirit or Free Spirit with the all inclusive per person packages, these are your terms and conditions:

We strongly advise our guests to practice caution with regards to Covid-19 in the lead up to your cruise. 

If 25% or more of your group OR the bride to be have tested positive from a PCR test within 7 days of your cruise date, rescheduling the cruise date is available. A $700 rescheduling fee along with unrecoverable staffing, catering and extras costs (if applicable) will also apply. 

Rescheduled dates will only be available Monday to Thursday and will not be available on the weekends and must be within 3 months from your original cruise date. There are no refunds for rescheduled cruises, your cruise will be rescheduled for the same amount of guests originally booked. You can add more guests for the relevant per person price, however there are no refunds for guests unable to attend the new date. Should you not reschedule the cruise within the 3 months the balance is forfeited.

If less than 25% of your guests have a positive PCR test result, your cruise will continue as per your original booking, without the positive guests. Should you wish to cancel your booking the standard cancelation policy is in place: “If cancelled within 14 days of charter the full balance is forfeited.”

You will need to provide details of all positive guests along with their positive results with their name and date of PCR test clearly stated. The brides name will have needed to be provided to Hens Party Cruises at-least 14 days prior to the cruise date and included within your booking confirmation.

Guests who have a positive PCR test result more than 7 days prior to the cruise date are able to attend as long they have no symptoms as per the Government Health Website.

https://www.health.nsw.gov.au/Infectious/factsheets/Pages/advice-for-confirmed.aspx

Terms and Conditions for Private Boat Hire

If you are booking any other cruise, these are your terms and conditions:

We strongly advise our guests to practice caution with regards to Covid-19 in the lead up to your cruise. 

If 25% or more of your group have tested positive from a PCR test within 7 days of your cruise date, rescheduling the cruise date maybe available subject to the boat owner discretion. A 50% rescheduling fee along with unrecoverable staffing, catering and extras costs (if applicable) will also apply. 

Rescheduled dates will only be available Monday to Thursday and will not be available on the weekends and must be within 3 months from your original cruise date. There are no refunds for rescheduled cruises. Should you not reschedule the cruise within the 3 months the balance is forfeited.

If less than 25% of your guests have a positive PCR test result, your cruise will continue as per your original booking, without the positive guests. Should you wish to cancel your booking the standard cancelation policy is in place: “If cancelled within 14 days of charter the full balance is forfeited.”

You will need to provide details of all positive guests along with their positive results with their name and date of PCR test clearly stated.

Guests who have a positive PCR test result more than 7 days prior to the cruise date are able to attend as long they have no symptoms as per the Government Health Website.

https://www.health.nsw.gov.au/Infectious/factsheets/Pages/advice-for-confirmed.aspx

Photography/Video Media Release Applicable to all cruises

You and each passenger hereby consent Hens Party Cruises to take, or have taken by others, your photographs, digital images, audio, video footage and/or any other recording (Images); and publish the Images in any form, in whole or in part, and distribute them in any medium including, but not limited to, print media, the internet, our social media accounts, other multi-media uses, advertisements or graphic representation in connection with our business.

To the extent that the images contain another person who is: under the age of 18, you consent to the use of their Images in accordance with this form and warrant that you are the parent or guardian of that child; and/or over the age of 18, you confirm and warrant that they have consented to the use of their Images in accordance with this form.

If you do not wish for any pictures of you to be taken, please inform our staff prior to your cruise that you do not consent and we will make the appropriate arrangements.

Questions?